Contact us

General contact information is listed below for our units if you are unsure who to contact. 

Contact information for specific teams can be found on each unit's information page.

ASR units

ASR Operations and Strategic Initiatives (OSI)

Contact information for the following teams can be found on the OSI page.

  • ASR Central
  • Projects
  • Training and Access
  • UX & Content Strategy

ASR Information Technology (ASR-IT)

Contact information for the following teams can be found on the ASR-IT page.

  • Admissions IT
  • Integrated Solutions
  • Student Records IT
  • Financial Aid IT
  • Student Financials IT
  • Campus Community and Shared Data
  • Student Data and Analytics

Office of Classroom Management (OCM)

Email: [email protected]

Contact information for the following teams can be found on the OCM page.

  • Classroom Technical Services
  • Planning and Operations
  • Academic Scheduling
  • Service
  • Event Scheduling

Office of the Registrar (OTR)

Email: [email protected]

Contact information for the following teams can be found on the OTR page.

  • Catalog and Curriculum Management
  • Modern Campus Lifelong Learning (formerly DORS)
  • Data Quality & Reporting
  • Records and Enrollment
  • Service Operations

Office of Student Finance (OSF)

Contact information for the following teams can be found on the OSF page.

  • Fiscal
  • Loan/Undergraduate Services
  • Medical School Financial Aid Office
  • Scholarships
  • Graduate/Professional Students

One Stop Student Services

Email: [email protected]

Contact information for the following teams can be found on the One Stop page.

  • Graduate Student Services & Progress
  • Student Account Assistance
  • Third-Party Billing
  • University Veteran Services
Application support

Contact information for ASR-supported applications depends on the specific nature of the question. Check the help pages below for more information.

Project requests

The ASR Projects team developed the Project Request and Prioritization Processes to help consider the value that potential projects can bring to ASR and ensure that ASR has the appropriate capacity for the projects we take on. These processes are meant to increase transparency and collaboration between ASR units.

If you would like to submit a Project Request, or are involved in a project, see the Process documentation and resources for more information.

Note: Before starting the request process, make sure that your leadership is aligned with the proposed project.

Submit a Project Request

Contact [email protected] for further questions. 

ASR newsletter and blogs

The Record

The Record is a monthly ASR newsletter that delivers information to staff across the Twin Cities campus that pertains to projects, initiatives, policies, and systems in which ASR leads, owns, or has been involved. To subscribe to the newsletter, join the Record Google Group. You may unsubscribe by leaving the group.

Read newsletter archives on The Ledger blog.

Scheduling Update

The Scheduling Update is a monthly newsletter sent to schedulers that is specific to the Twin Cities campus. This newsletter is closed. If you have access to CCS (Collaborative Class Scheduling), you will automatically be added to this newsletter. 

Newsletter topics include news and upcoming dates for classroom scheduling, room assignments, classroom renovations, and information about scheduling software.

Read archives on the OCM blog.

News and Notes

News and Notes is a bi-weekly newsletter that ASR uses to deliver administrative and work-related information to internal staff. This newsletter is closed.

Contact

If you have questions about ASR newsletters and blogs, please contact the ASR UX & Content Strategy Team at [email protected].