Training & Support contact info

ASR support

Academic Progress Audit System (APAS)
apasle@umn.edu
 
Continuity & Compliance
For questions about access to systems and required training.
cctraining@umn.edu
 
Financial Aid
fahelp@umn.edu
 
Graduate Planning & Audit System (GPAS)
gssp@umn.edu
 
Office of the Registrar (OTR) Training & Support
For questions about student Records and Enrollment, ECAS, and PCAS.
srhelp@umn.edu
 
Scheduling Team
For questions about Collaborative Class Scheduling (CCS) and Astra Schedule.
ocmsched@umn.edu
 
Student data and analytics requests
Use this form (must sign-in and click "Request Service") to request University student data that is not currently accessible via other means. Allow three weeks for approval and completion of standard ad-hoc requests. Please note that more complex or involved requests may take longer.
 
Student Financials
sfhelp@umn.edu
 
Transfer Evaluation System (TES)
tes@umn.edu

Access requests

Access Request Forms (ARFs)
IT Provisioning & Requests (formerly Data Security) manages Access Request Forms (ARFs). To request new or expanded system access, visit IT Provisioning & Requests for instructions and forms.

Key contacts
See the list of key contacts that guide and approve student systems ARFs for staff in their unit.

Duo help

Need help with Duo?
Contact OIT Technology Help Desk Services:
help@umn.edu
612-301-4357

System campuses

Crookston
Jeff Sperling
sperling@crk.umn.edu
218-281-8373

Duluth
Tracey Bolen
tbolen@d.umn.edu
218-726-7520

Morris
Marcus Muller
mull0262@morris.umn.edu
320-589-6011

Rochester
Parry Telander
tela0009@r.umn.edu
507-258-8023